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What’s Your Underdog Story?

By Kelly Brown | Filed in Uncategorized

Our greatest glory is not in never falling, but in rising every time we fall.
Confucius

I’m a sucker for an underdog story.

Now, I’m not a ‘cry at the movies’ type of guy. But every time ‘Rudy‘ comes on and they cheer him onto the field, I start balling like a baby. Now it isn’t because I’m a guy and it’s a football movie, it’s much more than that.

It’s about a kid with few natural gifts and very little means who dreams big. He gets knocked down over and over again. Yet, he still gets up ever time. No matter how many people tell to quit, he never does.

Sound familiar? To me that’s the story of the struggling small business owner. That’s the story I love. The story I relate to.

My point:
We each find inspiration in different ways. For me, it may be watching a movie or reading a business biography. The trick is to find what inspires you and to leverage that energy to keep yourself going.

For many people, this is can be an extremely difficult time of the year. The holiday season has past, the credit card bills are coming in, our diets our slipping, the days are short and gloomy — and we’ve got the whole year ahead of us. It’s daunting.

So if you find yourself feeling unfocused or uninspired — take some time this week to reignite your love. Revisit your favorite books or movies. Call up a mentor. Use every took at your disposal to stoke those fires so you can tackle your work with zeal.

Don’t let yourself go into work dreading the week ahead. If you aren’t having fun, step back and figure out what you need to do to change that dynamic.

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Paving Your Life Roadmap

By Kelly Brown | Filed in Uncategorized

Paul over at Idea Sandbox wrote an absolutely wonderful article on paving your life’s roadmap. It hearkens back to similar concepts, ala David Allen’s Treasure Map etc. But this is perhaps the most detailed ‘one page’ I’ve seen yet.

I tend to learn from other people’s examples. This article provides a ton of juicy visuals you can follow along with as you build your own roadmap.

Paul calls out these basic steps for building your roadmap:

  1. List Your Passions – Make a list of all the things you are passionate about.
  2. Identify Values – Group your passions into themes.
  3. Set the Situation – Determine what conditions should exist for you to feel you’re fulfilling your Values.
  4. Reveal Action Steps – Identify what daily activities you should be doing to fulfill your Values.
  5. Visual Report Card – Draw a graph to visualize and assess your current status. (Don’t worry, no drafting tools required).
  6. Take Action / Follow Your Roadmap – Now that you have the keys. Get behind the wheel and follow this plan to drive your life.

It then goes on to explain in detail how to approach each of these steps.

If building you own Roadmap is something you’ve wanted to do, but never knew how to start. I highly recommend this great article.

Learn how to Pave Your Life Roadmap.
Creative Commons License photo credit: donnas_diddlens

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Get It Done Week

By Kelly Brown | Filed in Uncategorized

Whatever you can do, or dream you can begin it; boldness has genius, power and magic in it.
Johann wolfgang Von Goethe

I coach business owners on the business planning, goal setting, and the importance of having outcomes established before acting.

But there’s a time for planning and there’s a time for action.

I say we make today ‘Get It Done, Monday.’

Some questions to get you started:

  • What have you been wanting to start on that you just haven’t had the chance?
  • What project, while important to your business, has just sat on the shelf with little or no movement on it?
  • What would you do if you HAD to get it by Friday? What if you had to get it done today?
  • What does ‘done’ mean? What’s your successful outcome?
  • What resources would you need? What resources do you have?
  • How many hours would it take of your time?
  • Where would you start? What the first thing you need to do?

Good luck and have a great week!

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A Corporate Culture Worth Keeping

By Kelly Brown | Filed in Uncategorized

You have established your small business, chosen superstar employees and are well on your way to success. People have chosen to work at your company for a variety of reasons, but one of their primary motivations is likely the small company feel — they believe they can really make a difference. Probably, working at your company is more than just a job to them, but rather something to which they are committed.

In addition, yours and their dreams are big you both want the company to grow and succeed. But how can you ensure that you keep that small company feel that you and your employees cherish while still growing?

Culture can be a particularly important consideration for small businesses. A healthy company culture may increase employees’ commitment and productivity, while an unhealthy culture may inhibit a company’s growth or even contribute to business failure. In a healthy culture, employees view themselves as part of a team and gain satisfaction from helping the overall company succeed. When employees sense that they are contributing to a successful group effort, their level of commitment and productivity, and thus the quality of the company’s products or services, are likely to improve.

In contrast, problems with the corporate culture can play a major role in small business failures. Employees in an unhealthy culture tend to view themselves as individuals, distinct from the company, and focus upon their own needs. They only perform the most basic requirements of their jobs, and their main and perhaps only motivation is their paycheck. Some warning signs of a failing company culture particularly in the small business realm include increased turnover, a lack of honest communication and understanding of the company mission and declining quality and customer satisfaction, to name a few.

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Trying to grow business in Northeast Ohio has been…well…challenging to say the least. And yeah, we’re all doing whatever we can to build our sales pipeline. We’re doing our best to exploit new media — Twitter, LinkedIn, Facebook.

But don’t forget traditional sales channels. The best sales strategies consider all available media — new AND old.

The sales letter is an essential part of your toolkit ?¢‚Ǩ‚Äú whether you?¢‚Ǩ‚Ñ¢re selling products or services, a well written ?¢‚Ǩ?ìto the point?¢‚Ǩ¬ù sales letter will help bring you?¢‚Ǩ‚Ñ¢re business to life to potential prospects.

A sales letter persuades the reader to place an order; to request additional information; or to lend support to the product or service or cause being offered. It influences the reader to take a specific action by making an offer–not an announcement–to her. To sell, the sales letter must be specific, go to the right audience, appeal to the readers needs, and it must be informative.

The job of the sales letter is to sell, not to tell. Preparing your sales letter means you need to understand the product or service being offered, the market, and the reader?¢‚Ǩ‚Ñ¢s needs.

Sales Letter Essentials

The first step, before you sit down to write, is to clearly understand your product or service, the market and the reader. What does the product or service do for the one who needs it? What can the reader gain from buying it? What is unique selling point of the product or service? To answer these questions begin by distinguishing the benefits from the features: Persuade your reader to buy based on the grounds of what the product or service does for him or her (benefit), not what the product or service is (feature)!

A benefit is what the product or service does, and what the buyer gains from the feature. A benefit is the specific outcome of the feature. A feature is something the product or service already has. Benefits are what motivate people to buy.

Who is your prospective buyer? What motivates a person to buy this item? The experts say that the emotion most often used to manipulate people to buy is fear, and the thousand variations of it. Walk a mile in the buyers’ shoes. Can you transform him from prospect to buyer?

We?¢‚Ǩ‚Ñ¢ve compiled a checklist of essential sales letter elements for you to consider when creating your own powerful tool:


Here is the sequence of components required for an effective sales letter:

1. Your business or personal nameplate (self-explanatory)
2. Image and headline
3. Greeting
4. Lead paragraph
5. Body
6. Closing

Image and Headline

The image, if used, is near the headline. It helps to catch the reader’s eye. If you have a logo or design for your business do not use it in the sales letter unless it is truly relevant to what you are offering. Use a specific image that is germane to your headline, lead, and theme, or do not use one at all. Stay with words.

The headline is usually 3 – 30 words long. It grabs the reader’s attention, and tells him what the ad (sales letter) is about. It makes a promise regarding what the item you are selling will do for him. Ideally, the job of the headline is to get the reader?¢‚Ǩ‚Ñ¢s attention, list a benefit and make a promise.

The headline draws the reader into the rest of the copy. Headlines of 10 words or more tend to generate more orders or leads. Headlines that promise a benefit also tend to sell more. Use your main selling point in the headline. Remember you only get 7 – 10 seconds to hook the reader. If the biggest benefit of what you are selling is cost, then list that first.

The sub-headline or lead paragraph is optional. It can be used to expand the promise made in the headline or used to deliver a 2nd major benefit of the product or service. A sub-headline can also be used as the second part, to answer a question posed in the headline. For example, Part 1 could say: “Want to double your part-time income during the next 90 day period?” Part 2 could say: “Well, here’s how to . . .”

Lead Paragraph

There are many possibilities for opening your sales letter that could persuade the reader to buy. Experiment, and create one that is right for your offer. Tell a story that the reader can identify with, in conversational tone

  • Make an announcement of a new product or service, a one of a kind event, or important news, showcasing your unique selling point
  • Identify the readers problem, one that your product will solve
  • Ask a question
  • Let the reader in on little known information

Body

The body expands the theme, fills in details, offers proof, and shows how you plan to fulfill the promise you made in the headline. Here, using the same tone and staying with the spirit of the headline, you begin to give details of your unique selling point. You continue talking about the benefits and offer proof of the claim you made early on. You share the details of the benefits. You prove your case or claim. Remember, by the end of the body, the goal is to create an emotional response that will cause the reader to do what you are now going to tell him to do.

Technical and complex words help, provided they are relevant and that your target recipient will understand them. Also remember that most decision-makers in organizations are fundamentally driven by return on investment. Use references that you believe are likely to be the most unique and beneficial and relevant, (which is why doing some initial research is useful). As a general rule, be specific but not detailed, and be broad but not vague.

Closing or Call to Action

The closing, or call to action, urges the reader to take the next step you want him to take. If you ask the reader to order, support, or to contact you for the specified reason you must make it easy for him to reply. Support the sales letter with a post card or prepaid envelope, and an order form. If not appropriate, supply a toll free telephone number, an Email link, and or your URL.

Always close with a thank you and use a signature at the end of the letter.



Sample Sales Letter#1

Sample Sales Letter #2

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It was early – like very, very early — but Staci Shelton, Dawn Mitchell and myself managed to show up bright and bushy tailed for an interview on WKYC’s morning show.

Heidi, my wife, also joined us along with our resident copy writer, Tom Crane of Aviary Creative.

It was a GREAT experience and we’re extremely thankful to WKYC for taking interest in our little enterprise enough to speak with us on air.

It was fascinating to see the behind the scenes machinations it takes to put together the daily broadcasts.

Mark Nolan, Abby Ham, & Hollie Strano – we’re all just extremely cool and very gracious. They – and their entire team – were hoping back and forth and there was whirlwind of activity. But they put it all together in a way that was effortless. It was amazing and I know I’ll forever look at our local news broadcasts with a new appreciation for all the talent and hard work that goes into it.

That said – we had a great interview with Mark Nolan.

So – thanks to Mark and Staci and Dawn – and everyone involved for helping to make this happen.

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Co-working was recently recognized as a coming trend by the DaVinci institute.

“Colonies will form around shared resources. Equipment that is too expensive for one person to own will be owned by the colony for all to share. Colonies will vary in size and structure as communities begin
to experiment with the essential ingredients needed to make it successful.”

In a tangential mention it also recognizes the The Coming “Empire of One.”

Where -

“With financial markets being pinched, the most popular form of startup will the Empire of One, one-person businesses with far reaching influence. Technology is driving a trend of placing unprecedented power and capabilityinto the hands of the individual.”

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I love it when the the mainstream press picks up on the idea of coworking. It’s always encouraging.

Lisa Belkin’s NY Times article Working Alone in a Group (sub-titled A Shared Office is a Great Escape from Working at Home) is an interesting read and calls out many of the reasons we long for friends & colleagues to work with.

Working from home, Starbucks or even the local library is throwing the baby out with the bathwater, users say. You get rid of the hassle of the commute, the over-the-shoulder-boss and the mind-numbing cubicle. But if you stay home, you lose the routine, the companionship and the accountability (napping is tempting). And you spend a lot of time looking for plugs and too much money buying coffee if you go to a public space. (An ongoing dilemma is how much coffee to actually drink, because you don’t want to have to leave your laptop unattended to use the bathroom.)

It’s a fun read — and really resonates with my reasons for launching Office Space.

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Co-Working is the Future

By Kelly | Filed in Uncategorized

Co-working isn’t merely a shared office. It’s about conquering the loneliness of being a free agent, enjoying your working life and forming deep connections with colleagues in similar industries, with whom you can share knowledge and forge new ideas.

JellyinAtlanta #3

Co-working is the future according to The Journal Evening Gazzett in the UK.
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What is Coworking?

By Kelly | Filed in Uncategorized

Coworking is a movement to create a community of cafe-like collaboration spaces for independent workers, telecommuters & solo entrepreneurs.

yum
Ray Oldenburn wrote of the Great Good Place, or the‘Third Place’ between home and the office. Howard Shultz of Starbucks often refers to it in his biography, Pour Your Heart Into It.

It’s that place where communities gather to socialize, build bonds, and mutually enrich their lives.

For Co-Workers around the world it’s a place where you can get out of your pajamas, away from barking dogs and interact with honest to gosh people — all WHILE being productive.

Why Coworking?

For many of us, working from home is a godsend.

No traffic. No boss. You don’t have to get dressed to impress anyone. All your stuff is handy.

But after awhile, isolation creeps in. You stop shaving. You wear pajamas all day. Worse, your work life and home life become so intermingled its hard to know where one starts and where one ends.

It can be downright depressing. If you’ve worked from home more than a few months, you know what I’m talking about.

So what about the coffee shop?

I love Starbucks as much as the next guy. The hip decor, the cool music, and ohhh yeah the coffee.

But try and conduct a teleconference what a coffee grinder going off in the background. Or try printing off a few extra copies of that proposal before you head off to your meeting. You can’t.

What’s more you feel compelled to keep up a quota of cappuccino purchases, lest you be kicked out for loitering.

It’s not their fault – they’re a restaurant. Not a place conducive to being productive. Great every once in awhile. But it’s not a long term solution for someone looking to be productive outside the house.

Coworking Resources

  • Google Map of Spaces
  • Community Blog
  • Coworking Wiki
  • Creative Commons License photo credit: nate steiner

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